Terms of Service
Effective: January 25, 2025
Chapter 1. General Provisions
Article 1 (Purpose)
The purpose of these Terms is to set forth the rights, obligations, responsibilities, and other necessary matters between EBP Korea Co., Ltd. (hereinafter 'Company') and its users regarding the use of the PSYDA service (hereinafter 'Service') provided by the Company.
Article 2 (Definitions)
- 1. 'Service' refers to the DSM-5 based mental health diagnostic practice platform and all related services provided by the Company.
- 2. 'User' refers to a member who accesses the Service and uses the services provided by the Company in accordance with these Terms.
- 3. 'Member' refers to a person who has registered as a member in accordance with these Terms and may continuously use the services provided by the Company.
- 4. 'Session' refers to a unit of diagnostic interview practice with a virtual client.
- 5. 'Plan' refers to a service usage tier based on the scope and quantity of service features available to a user.
Chapter 2. Service Use Agreement
Article 5 (Formation of Use Agreement)
The use agreement is formed when the applicant agrees to the contents of these Terms and applies for membership, and the Company approves such application.
Article 7 (Modification and Withdrawal of Member Information)
Members may view and modify their personal information at any time through the Service. If a member wishes to withdraw from membership, they may request withdrawal through the Service, and the Company shall process the withdrawal immediately.
Chapter 3. Service Use
Article 9 (Service Content)
- 1. Virtual client interview practice: Diagnostic interview training through AI virtual clients
- 2. DSM-5 diagnostic criteria learning: Real-time verification and learning of diagnostic criteria
- 3. Result report: Learning result analysis and PDF export
- 4. Learning statistics: Progress tracking and performance analysis
- 5. Other related services provided by the Company
Chapter 4. Paid Services
Article 16 (Plan Structure and Payments)
- 1. The Company provides various plans to users, and benefits differ by plan.
- 2. Users may upgrade their plan at any time, and upgrade fees are calculated on a pro-rata basis.
- 3. Payments are processed through secure payment gateways such as Toss Payments, and the Company does not directly store payment information.
Chapter 5. Member Obligations
Article 20 (Prohibited Acts)
- 1. Use of false information when applying for or changing registration
- 2. Impersonating others or using others' information without permission
- 3. Acts that interfere with the Company's service operation
- 4. Sharing service usage rights with others or using them for commercial purposes
Article 21 (Member ID and Password Management)
Members are responsible for managing their own ID and password. The Company shall not be responsible for any problems arising from member negligence in managing their ID and password.
Chapter 6. Company Obligations
Article 22 (Personal Information Protection)
The Company values the personal information of its members and complies with applicable laws and regulations. The Company's personal information handling practices are governed by the Privacy Policy.
Article 23 (Obligation to Provide Continuous Service)
The Company shall do its best to provide continuous and stable service. However, the Company may temporarily suspend the service in cases such as system maintenance, equipment replacement, or system failure.
Chapter 7. Damages and Liability
Article 25 (Disclaimer)
- 1. The Company is exempt from liability for service provision if it is unable to provide the service due to natural disasters, force majeure, or other circumstances beyond its control.
- 2. The Company shall not be liable for damages caused by a member's intentional or negligent actions.
- 3. The diagnostic results provided by this Service are for educational purposes only and cannot replace professional medical diagnosis.
Supplementary Provision: These Terms shall be effective from January 25, 2025.